Privacy Policy
Effective Date: December 1, 2025
Quiroga Solutions LLC, operating under the brand GetAva (the "Company," "we," "us," or "our"), and whose registered domain is www.getmyva.work, is committed to protecting the privacy of our customers. This Privacy Policy outlines our practices concerning the collection, use, and protection of information, particularly for our text messaging (SMS) services.
1. Information We Collect
We only collect information necessary to provide our services and communications. The types of personal information we may collect when you use our services or opt-in to our text messaging program include:
Personal Identifiers: Your name and mobile phone number.
Contact Information: Your email address, physical address (if collected for service delivery).
Opt-In Information: Records of your explicit consent (date, time, method) to receive text messages.
Message Data: The content of the messages you send to us and receive from us.
Technical Data: Internet Protocol (IP) address, browser type, and usage data related to your visit to www.getmyva.work.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, operate, maintain, and improve the virtual assistant and related services branded as GetAva.
Communication: To send you messages you have specifically requested or opted-in to receive, such as [Specify Use Cases, e.g., appointment reminders, service updates, confirmations, or marketing/promotional texts].
Customer Support: To respond to your inquiries and provide customer service.
Legal Compliance: To comply with applicable laws, regulations, and industry guidelines, including A2P 10DLC requirements.
3. SMS/Text Messaging Policy (A2P 10DLC Compliance)
The following clauses specifically address our A2P text messaging program:
Consent: By opting in to our text message program, you provide explicit consent to receive recurring informational and/or marketing text messages from GetAva at the mobile number provided.
Non-Sharing of Mobile Information: We will not share, sell, or lease your mobile phone number or opt-in data (Text messaging originator opt-in data and consent) with any third parties or affiliates for marketing or promotional purposes. The only exception is the sharing of this information with our aggregators and providers of the text message services solely for the purpose of transmitting the messages you have consented to receive.
Message Frequency: The number of messages you receive will vary based on the services you use, or be approximately 5 messages per month. Message frequency depends on your interactions with our services.
Cost Disclosure: Message and data rates may apply for any messages sent to you from us and to us from you. You should check with your mobile service provider for details on your specific plan.
4. How We Share Your Information
As a sole proprietor LLC, we are committed to minimizing the sharing of your data. We may disclose your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party service providers (such as our web host, SMS service provider, and other operational subcontractors) who assist us in operating our business and providing our services. These parties are contractually obligated to keep your information secure and confidential and are prohibited from using your personal information for any purpose other than providing the services we have engaged them for.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend the rights or property of Quiroga Solutions LLC/GetAva, (c) act in urgent circumstances to protect the personal safety of users of the service or the public, or (d) protect against legal liability.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
5. Your Choices and Rights (Opt-Out)
You have the right to control the text messages you receive from us:
Opt-Out: You can cancel the SMS service at any time. Just text the keyword STOP to the number from which you received a message. You may receive one final confirmation message informing you that you have successfully unsubscribed. If you want to join again, you can sign up as you did the first time or text START to the same number.
Help: For assistance, text the keyword HELP to the number from which you received a message or contact us directly using the information below.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information, especially your mobile number, against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Legal Entity Name: Quiroga Solutions LLC
Brand Name: GetAva
Website: www.getmyva.work
Email: [email protected]
Phone: (405) 355-2130